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Contact Flipper Support

If you need help with your Flipper account or a transaction, you can contact our Support team through the Flipper website or Discord.

Live Chat

  1. Open Flipper.

  2. Click the Support icon in the bottom-right corner.

  3. Start a conversation.

  4. Select the category that best matches your issue.

  5. Describe what happened.

When possible, include:

  • a short description of the issue;

  • the exact error message shown;

  • a screenshot or screen recording.

Discord Support

You can also contact us through the official Flipper Discord.

  1. Open the official Flipper Discord.

  2. Go to the Support section.

  3. Create a Support Ticket.

  4. Describe the issue and attach a screenshot if possible.

Flipper Support will never ask for your seed phrase, private key, recovery phrase, or verification codes.

For transaction issues

If your issue involves a deposit, withdrawal, order, position, or balance, avoid repeating the same transaction while Support is checking the first attempt.

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